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WordPress Hosting

Get online easily with the most widely used content management system.

WebHosting

Your low-cost start: all-in-one complete package for your web presence.

WebServer

Your professionally managed Virtual Server for the advanced web applications.

Virtual Server

With 100% NVMe SSD power: server hosting for application development systems and complex web projects.

Paid Advanced Services

Concentrate on your core business by handing over cost- and resource-intensive tasks to us

Fully Managed Virtual Server

The usual performance paired with extensive administration by our support.

Domains
Offer

Find your desired domain at the best price, without hidden costs.

SSL Certificates

For encrypted data exchange, better search engine ranking and protection from phishing sites.

SSL Certificates

Ensure encrypted data transmission and protect yourself and your visitors.

Sucuri Website Security

Daily malware scans and guaranteed malware removal. Protect your website from the most common threats.

E-Mail
Offer

The affordable e-mail address for your domain - for companies, start-ups, associations and private use.

Microsoft 365

Work when, where and how you want: with the newest Microsoft® Office tools and professional e-mail.

Online Shop
Offer

Create your online store quickly and easily.

WordPress E-Commerce

Full flexibility for your successful e-commerce business.

Terms and conditions
Cancellations
Data privacy statement
Legal notice
Downloads
Digital Services Act Disclosure

Forms and documents

Keeping things simple: below you’ll find a collection of forms, which we’ve created to help you carry out orders and business transactions with minimum effort. You can fill them out online and then print them out. Also included below is a selection of handy documents outlining things like our prices and service lists, as well as key legal documents for your reference.

(1) General Terms and Conditions of Host Europe GmbH (GTC)

These contractual conditions form the general basis of our business relationship.

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(2) Service Level Agreements (SLA)

We guarantee certain service levels to ensure quality for you.

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(3) Service Level Agreements (SLA) ShopServer at ePages

We guarantee certain service levels at our partner ePages.

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(4) Privacy Policy

Here we explain the measures we take to protect the privacy of our customers.

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(5) Cancellation Policy for Consumers

Find out about your right of withdrawal as a consumer for certain contracts.

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(6) License Agreement for Microsoft Software Products

These license terms regulate the elements that have to be observed when using Microsoft software packages.

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(7) Price and Performance Descriptions

You’ll find a complete list of prices and services for each Host Europe product here.

(7) Preis- & Leistungsbeschreibungen

You’ll find a complete list of prices and services for each Host Europe product here.

  • Preis und Leistungsverzeichnis Backup
  • Preis und Leistungsverzeichnis Backup Storage
  • Preis und Leistungsverzeichnis Cloud Server
  • Preis und Leistungsverzeichnis Cloud Storage
  • Preis und Leistungsverzeichnis cPanel WebHosting
  • Preis und Leistungsverzeichnis cPanel WebServer
  • Preis und Leistungsverzeichnis Dedicated Root Server
  • Preis und Leistungsverzeichnis Dedicated Server
  • Preisverzeichnis Domains
  • Preis und Leistungsverzeichnis Domain Mail
  • Preis und Leistungsverzeichnis Domain Privacy
  • Preis und Leistungsverzeichnis Homepage Baukasten
  • Preis und Leistungsverzeichnis Hosted Exchange
  • Preis und Leistungsverzeichnis Hybrid Cloud
  • Preis und Leistungsverzeichnis Professional E-Mail
  • Preis und Leistungsverzeichnis MailServer Dedicated
  • Preis und Leistungsverzeichnis MailServer
  • Preis und Leistungsverzeichnis Managed WordPress
  • Preis und Leistungsverzeichnis Migratlonspakete
  • Preis und Leistungsverzeichnis Office 365
  • Preis und Leistungsverzeichnis Online Shop
  • Preis und Leistungsverzeichnis Private Cloud Server
  • Preis und Leistungsverzeichnis Professional Backup
  • Preis und Leistungsverzeichnis Root Server 4.2
  • Preis und Leistungsverzeichnis Root Server 2.0 Special
  • Preis und Leistungsverzeichnis Root Server 2.0
  • Preis und Leistungsverzeichnis ShopServer
  • Preis und Leistungsverzeichnis SiteLock
  • Preis und Leistungsverzeichnis Standard Support
  • Preis und Leistungsverzeichnis Virtual Server 8.2
  • Preis und Leistungsverzeichnis Virtual Server 10.0
  • Preis und Leistungsverzeichnis WebHosting Premium Support
  • Preis und Leistungsverzeichnis WebHosting
  • Preis und Leistungsverzeichnis WebServer Dedicated
  • Preis und Leistungsverzeichnis WebServer
  • Preis und Leistungsverzeichnis WP Hosting
  • EPages SLA ShopServer
  • Leistungsverzeichnis Reseller Level gesamt

(8) Conditions of Participation Partner Program

In order to benefit from our partner program, you’ll need to fulfil these prerequisites.

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(9) Stand by Order System Management

With this form you can order a stand-by technician to help trouble-shoot in the case of emergencies.

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(10) Change of Domain Holder/Admin C

Form for the transfer of domains with all rights and obligations outlined.

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(11) Domain Reseller Framework Agreement

Contract regulating our relationship when you become active as a domain reseller.

(13) Direct Debit Authorization / SEPA Direct Debit Mandate

Authorize Host Europe to collect payments from your account using SEPA Direct Debit.

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(14) Termination

Use this form to cancel your product in due time.

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(15) Termination of Domains

Use this form if you want to delete or release one or more domains.

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(16) Provider Change

This will cause your domain(s) to be transferred from another provider to Host Europe.

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(17) Master Data Change

With this form you can inform us about changes to your personal/business data.

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(18) Transfer of Contract/Transfer of a Customer Number

This form can be used to transfer a complete customer number.

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(19) Acceptance/transfer of Contract for a Single Product

With this form you can hand over individual products.

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(20) Contract Processing Agreement

You can use this form to send us an order processing contract (AV contract).

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(21) Technical and Organisational Measures (TOM)

With this form we inform you about our technical and organizational measures.

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(22) Subcontractor list

With this list we inform you about the subcontractors we can use to provide our services.

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(23) Answers catalogue to article 15 GDPR

In this document you will find a catalogue of answers to Article 15 GDPR options.

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