Your right of withdrawal (Widerrufsrecht)

Do you want to revoke your contract with Host Europe? You can find the information you need here.


Consumers (according to section 13 German civil code (BGB)) have the right to withdraw from this contract within fourteen days without giving a reason. The revocation period is fourteen days from the date of the contract. In order to exercise your right of withdrawal, you must inform

Host Europe GmbH
Hansestr. 111
51149 Köln

Telefon: 0800 467 8387
Telefax: +49 2203 9934-1042

by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached template, which however is not required.

To comply with the withdrawal period, it is sufficient for you to send the notice to exercise the right of refusal before expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this agreement, we shall reimburse you all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery) within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same form of payment that you used in the original transaction unless otherwise expressly agreed with you. In no case will you be charged fees for this repayment.


If you have requested that we commenced rendering our services before the end of the period to withdraw, we reserve the right to charge a reasonable amount equal to the proportion of services already provided to you at the time of revocation in respect of this contract comparison with the total volume of services provided for in the contract.

Download revocation notice

Consumer revocation instruction