Trust us
Absolute price transparency and an award
winning service - you can always rely on Host Europe.
Two customer promises are at the top of our list
PRICE-TRANSPARENCY
No hidden costs! From the offset, our prices are for the complete services. You can see clearly our full price details already in the offer, not just at the end of the order process. The same applies to contract duration, billing periods, subsequent contracts and contract cancelation periods. Host Europe does not hide this information in small print, in footnotes or in asterisks. We offer you an option for a fair comparison with transparent pricing data. As experts with many years of hosting experience, we do not believe in the short-term. Your long-lasting satisfaction is far more important for to us.
SERVICE-EXCELLENCE
At Host Europe, you won’t talk to an anonymous call center - we have our own dedicated and knowledgable product experts, who are always available to assist you in a friendly and understandable way. Our support team is available 24 hours a day, 365 days a year, by telephone and e-mail. Practical help and various professional tips can also be found in our webmailer, our customer information system “KIS”, our blog and in regular newsletters.
The echo: In the review portal Trustpilot, one of the world's largest online rating communities, Host Europe regularly receives the highest score of "5 stars" from our customers, which is also reflected in a consistently high average rating (TrustScore).
Rated 4.1/5 based on 4,843 customer reviews
Excellent provider, very competent and easily accessible supportClaudia Eberle
We have been a customer for 20 years
and experience again and again perfect, fast and extremely competent support!
THANK YOU!Andreas Gstrein
I am absolutely enthusiastic about the support, you are always helped very quickly...Lukas
The brand Host Europe is characteriszed by strong values
Since 1997, Host Europe has been providing quality hosting services and continuously developing products to help make its customers successful in their online business. Ideas such as "Certified Security", "Green Hosting" and "Living Values" also are a distinctive part of the Host Europe brand. Read more about our company motto, our values and a leitmotif of our business.
Service at Host Europe means: Experts are always there for you
Host Europe was awarded the "Availability" CHIP test winner title in 2016
Your support team:
We are 24/7 ready to help you run online business smoothly
Phone: 0800 4678 387
Mobile: 02203 9934 1040
E-Mail: support@hosteurope.de
Your sales team:
We are your direct contact for the information about products and orders
Phone/Mobile: 0800 404 5056
E-Mail: vertrieb@hosteurope.de
Host Europe Blog: your direct link to practical know-how and tips
What are the current topics in the Web- and Hosting world? Visit our blog regularly and stay tuned all the time. We regularly post the latest information, useful background knowhow and valuable tips from which you could benefit in your day-to-day business. Please feel free to contact us personally - our community is looking forward to your comments. We look forward to welcoming you!
From server to service: Host Europe has been awarded many times
We are thankful and happy to be part of the winners: In the Readers' Choice voting for the Best Service Providers of 2023, Host Europe was awarded Gold in the Cloud Server category. In previous years, Host Europe even received Gold four times at the Hosting & Service Provider Summits – in 2021, 2019 and 2018 in the VPS / vServer category and in 2017 in the Web Hosting category.
