Paid Advanced Services

Hassle-free hosting for your projects

  • Support from our server experts
  • Flexibly adaptable to your project
  • Complete server management from a single source

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What are Paid Advanced Services?

You appreciate the flexible resource options of a self-managed server and have a spontaneous request where you are stuck. This is usually where an external system administrator comes in. This is often expensive and the search is time-consuming.

Our Advanced Services offer you a cost-effective ad hoc alternative to an expensive system administrator. No matter if you lack the knowledge or the time - we take over this work for you. Concentrate fully on your project and leave server administration tasks to us.

You can take advantage of these Paid Advanced Services

Performance enhancement

  • Performance and security analyses
  • Apache optimization
  • Disk checks
  • MySQL optimization

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Website configuration

  • Database Management
  • .htaccess changes
  • MySQL configuration customization
  • Verification of access rights
  • PHP configuration customization
  • Search and exchange of strings
  • web.config customization

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Server security

  • Email spam checking
  • Firewall rules configuration
  • Server hardening

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Data backup

  • Content recovery
  • Hosting recovery
  • Database backup script setup

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Setup support

  • Domain & DNS setup
  • Software installation (e.g. WordPress or Joomla)
  • PHP module installation
  • PHP version upgrade

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Server migration

  • Content migration

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Individual requests

  • Other requests? Let us check if we can help you

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Paid Advanced Services vs. Fully Managed Virtual Server

The main difference between our general Paid Advanced Services and the Advanced Services package for Virtual Servers is that the latter applies to a new Virtual Server only. Paid Advanced Services are also available for several other products, such as a Dedicated Server or a WebServer. You can also use Paid Advanced Services for a Virtual Server as part of a one-time payment, if it is not already included in the Advanced Services package for Virtual Server.

Your advantages at a glance

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Hosting-specific support

If you have a question, our hosting-specific support is available for you. You're guaranteed to speak with specially trained employees who have experience with server support requests.

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More time for your project

Save valuable time by leaving server administration tasks to us. Our team of experts will monitor your server reliably.

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Easy upgrades

Your requirements have changed? No problem. Upgrade your server within minutes and just a few clicks.

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Cheaper than any system administrator

With Advanced Services, you have all your contacts bundled in one place - for a fraction of the cost that an external IT service provider would charge.

How to order Advanced Services

  1. Please log in to your KIS at https://kis.hosteurope.de/
  2. Then switch to the "Support" area in the left-hand menu.
  3. In the drop-down menu, select the product series, for example "Virtual Server 10 Plus".
  4. Now please specify your server for which you need support.
  5. Click "Please open the support-form of your server."

FAQs