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WordPress Hosting

Get online easily with the most widely used content management system.

WebHosting

Your low-cost start: all-in-one complete package for your web presence.

WebServer

Your professionally managed Virtual Server for the advanced web applications.

Virtual Server

With 100% NVMe SSD power: server hosting for application development systems and complex web projects.

Paid Advanced Services

Concentrate on your core business by handing over cost- and resource-intensive tasks to us

Fully Managed Virtual Server

The usual performance paired with extensive administration by our support.

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Offer

Find your desired domain at the best price, without hidden costs.

SSL Certificates

For encrypted data exchange, better search engine ranking and protection from phishing sites.

SSL Certificates

Ensure encrypted data transmission and protect yourself and your visitors.

Sucuri Website Security

Daily malware scans and guaranteed malware removal. Protect your website from the most common threats.

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The affordable e-mail address for your domain - for companies, start-ups, associations and private use.

Microsoft 365

Work when, where and how you want: with the newest Microsoft® Office tools and professional e-mail.

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Create your online store quickly and easily.

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Full flexibility for your successful e-commerce business.

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Security you can rely on

You can rely on us to ensure the security of your data and the reliability of our performances.

https://img1.wsimg.com/cdnassets/transform/b73e04ab 051e 4d31 bd66 51e2f38ea146/HE ICON Sicherheit SLA

Exact agreements – our Service Level Agreement

In our Service Level Agreement we contractually guarantee minimum availabilities for your system. The Response times of our support and restoration periods at errors are also clearly defined in these documents.

Service Level Agreement German
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Service Level Agreement English
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NEW 190312 HE PTL Centerfold Unternehmen Sicherheit Reaktionszeiten

We guarantee response time and restoration periods

Errors can be reported to our support team via phone, fax, letter and through the costumer information centre KIS.

You will receive a professional answer from one of our support staff addressing all your concerns within the defined response time. So if possible, you will receive exact information about the completion of your query, in any case, an initial assessment of your message will be actioned so we can provide you with relevant information on how to proceed.

If your ordered product/service is not available, we immediately take care of it: our support guarantees a response time of two hours. Depending on the product, our support ensures you a restoration period of four to eight hours.

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