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Included in all E-Mail Hosting plans
Security and Privacy
We use a comprehensive anti-spam filter to ensure that you receive fewer unwanted emails (spam). It checks incoming e-mails for spam properties.
We host all of your data in our high-security data centres which fulfil all safety requirements. As a result of the eco Data Center Star Audit, our data centres received the highest awards for optimum security.
Your data is automatically backed up every day. Our daily backup complements your own backup copies and gives you additional security and convenience.
Server location- Germanytick
Send and receive e-mails in your web browser – from any computer with internet connection. In addition: Maintain your personal calendar, your personal address book and use other handy features.
If you use a mailprogramme like Outlook or another web-service, you can integrate your mailbox quite simply into these programmes. With the transmission protocol POP3 or IMAP you can recall your data coded. In this way your data is save.
Catchall e-mail address, multiple e-mail forwarding, E-mail collection servicetick
Use our practical e-mail features: with a Catch-All-Mailadresse you get any mail that is addressed to your domain - no matter what is before the @ symbol. With our Multiple E-mail Redirects you can forward all messages to any email address. So you save yourself from retrieving multiple different e-mail address.
Service and Support
Service Level Agreements (SLA)tick
Our support offerings, such as response times, are clearly laid out in our service level agreements (SLAs). So you know exactly what to expect.
We are here for you 24/7 via e-mail and phone and are happy to assist you when choosing new products or services or setting up your products.
Terms and conditions
Minimum contract length: 12 months or 1 month
Please note that your package requires a certain minimum contract period. For some products there is a choice of several contract periods that may have different monthly and set-up fees.
Monthly billing cycle: yearly or monthly in advance
Any charges are calculated for the given periods in advance and cannot be refunded if cancellation occurs before the end of the contract period or if there is a contract change.
Following contract length: 1 month
After the minimum contract term, your contract is renewed.
Cancellation terms: 1 month
The contract can be terminated with 1 month notice, at the earliest to the end of the minimum contract term.